Phoebe Hawthorne is the mother of Emma and Darcy Hawthorne and the wife of Nicholas Hawthorne. She is also one of the people who started the book club. She works as a librarian at the Concord Library. Phoebe is smart and funny and helps Emma with many problems throughout the series. She is probably the closest mother to her daughter. They often wear matching dresses to festive events and Emma is always able to confide in her mother.
Mrs. Hawthorne is described as a woman of medium height with brown straight hair, which she often wears in a ponytail, and brown eyes.